Korea Deep Learning automates voice phishing response at Industrial Bank of Korea
Original article in Korean한국딥러닝, AI로 IBK기업은행 보이스피싱 업무 자동화
- Outlet
- AI Times
- Published
- Importance
- 3/5
Summary
Korea Deep Learning implemented a VLM-based automation system called Deep Agent for Finance to streamline voice phishing victim relief at Industrial Bank of Korea's consumer protection department. The system automated document recognition, classification, information extraction, and crime pattern analysis, reducing document processing time by 88% with 100% accuracy on printed text and 97% on handwritten text.