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Agents

Enterprise AI agents need organizational knowledge to make better decisions

Original titleConnecting AI agents to enterprise knowledge

Outlet
MIT Tech Review
Published
Importance
3/5

Summary

Enterprise AI agents often lack organizational knowledge despite having access to large amounts of data. Knowledge goes beyond data and encompasses the understanding of what data means in the context of individual organizations, which agents need to reason and make decisions.

Original excerpt

For all the data that AI systems continually amass and analyze, enterprise AI agents often suffer from a curious shortcoming: a lack of knowledge. More than data, knowledge is the understanding of what the data means in the context of individual organizations. AI agents need this understanding to reason about situations, make decisions, and ultimately…

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