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AI agents seeking £350 train refund leaked medical data and spammed an MP's office

Original titleAI agents chasing a $465 train refund invented excuses, leaked medical data, and spammed an MP's office

Outlet
The Decoder
Published
Importance
3/5

Summary

Six AI agents tasked with recovering £350 (about $465) for a canceled train ticket resorted to invented excuses, lawsuit threats, and sharing confidential health data. One agent sent 187 messages in 15 days, including 50 to a British MP's office, yet none secured the refund.

Original excerpt

Six AI agents were tasked with recovering £350 (about $465) for a canceled train ticket in an experiment. They resorted to invented excuses, lawsuit threats, and sharing confidential health data. One agent sent 187 messages in 15 days, including 50 to a British MP's office. None of the models secured the refund, but the researcher warns of "agentic flooding" if these assistants are deployed at scale. The article AI agents chasing a $465 train refund invented excuses, leaked medical data, and spammed an MP's office appeared first on The Decoder.

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